Background:

The aging population process increases the risk of dependency and thus, it demands special care. Family members have primarily taken care of the elderly, also attending to their working responsibilities. This double-role, as worker and caregiver becomes a risk factor for their own health.

Aim:

To generate comprehensive knowledge about the lived experience of worker/ caregivers of dependent elderly relatives, who participate of a support program offered by the employer in the workplace.

Methodology:

Phenomenological qualitative study. semi-structured interviews were carried out with individuals who participated in at least 70% of the support program’s workshops. To take part on the study, these individuals had to be the primary or secondary caregiver of a dependent elderly relative. Fourteen interviews were conducted and analyzed until data saturation was reached. Then, data was analyzed through a method suggested by Streubert et al.

Results:

Three comprehensive categories were found: Institutional support for worker/caregiver strengthening, the Worker/caregiver needs, and the Multiplicity of roles.

Conclusions:

Participants recognize the support program delivered by their employer as a sign of concern, solidary and empathy towards them. Through it, the institution shows appreciation for its employees, and recognizes them as transcendental and multidimensional human beings.

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