Abstract

ALONSO, Pamela  and  MOSCOSO, Silvia. Structured behavioral and conventional interviews: Differences and biases in interviewer ratings. Rev. psicol. trab. organ. [online]. 2017, vol.33, n.3, pp.183-191. ISSN 2174-0534.  https://dx.doi.org/10.1016/j.rpto.2017.07.003.

This research examined three issues: (1) the degree to which interviewers feel confident about their decisions when they use a specific type of interview (behavioral vs. conventional), (2) what interview type shows better capacity for identifying candidates’ suitability for a job, and (3) the effect of two biases on interview ratings: a) the sex similarity between candidate and interviewer and b) having prior information about the candidate. The results showed that the SBI made raters feel more confident and their appraisals were more accurate, that prior information negatively affects the interview outcomes, and that sex similarity showed inconclusive results. Implications for theory and practice of personnel interview are discussed.

Keywords : Conventional interview; Behavioral interview; Accuracy; Sex similarity; Interviewer confidence.

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