Resumen

PEREZ-FERNANDEZ, Lucía; ESCANDELL-RICO, Francisco Miguel  y  RUIZ-CANTERO, María Teresa. Primary care pathways and locations during the pandemic in a rural area of Alicante. Gac Sanit [online]. 2023, vol.37, 102294.  Epub 03-Mayo-2023. ISSN 0213-9111.  https://dx.doi.org/10.1016/j.gaceta.2023.102294.

This paper describes the means of health care used in a primary health care centre (PHCC) in a rural area to care for patients during the COVID-19 pandemic. After conducting a cross-sectional study using health questionnaire with 243 patients (100 COVID-19 and 143 other pathologies), we observed that general medical care was 100% by telephone, and little use was made of the portal for citizen information and appointment requests of the Conselleria de Sanitat de la Comunidad Valenciana. Nursing attended 100% by telephone, as did the PHCC doctors and the PHCC emergencies; in the case of taking samples, blood samples and wound care it was face-to-face (men 91%, women 88%), and at home (9% and 12%). In conclusion, different care patterns are observed according to the PHCC professionals, and the need to improve the online pathway with care management.

Palabras clave : Sex; Gender; Healthcare; COVID-19; Information technologies.

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