Resumen

ROMERO, Miriam; CASADEVANTE, Cristina  y  MONTORO, Helena. How to create a psychologist-chatbot. Pap. Psicol. [online]. 2020, vol.41, n.1, pp.27-34.  Epub 10-Mayo-2021. ISSN 1886-1415.  https://dx.doi.org/10.23923/pap.psicol2020.2920.

n recent decades, the development of conversational agents or chatbots has increased, especially in the commercial sector. Although the first chatbot in computational history was presented as a psychotherapist, few virtual agents with this type of function have been built since then. In the present article we describe the fundamental aspects of designing a psychologist-chatbot and, more specifically, a bot with psychological assessment functions. We review the available tools and the basic concepts for its construction. We also propose a series of assessment objectives that would guide the conversational agent's dialogue. Finally, we discuss the advantages and disadvantages of chatbots and the scientific guarantees that they need to fulfill.

Palabras clave : Chatbot; Conversational agent; Psychological assessment; Technology; Artificial intelligence.

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