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Index de Enfermería
versão On-line ISSN 1699-5988versão impressa ISSN 1132-1296
Resumo
LUENGO-MARTINEZ, Carolina; PARAVIC-KLIJN, Tatiana e BURGOS-MORENO, Mónica. Influence of working conditions on the perception of the quality of care of Nursing professionals. Index Enferm [online]. 2021, vol.30, n.1-2, pp.29-33. Epub 25-Abr-2022. ISSN 1699-5988.
Main objective:
To determine the influence of the nursing professional's working conditions on their perception of the Quality of Care.
Methodology:
quantitative research, with an explanatory and cross-sectional design. 290 nurses were enrolled in three hospitals in Chile. They were applied: questionnaire of socio-labour antecedents; the Karen Personal instrument to evaluate the Quality of Care and a questionnaire on Working Conditions.
Main results:
The existence of a favourable social environment, an adequate adjustment of the organization to the person and the adaptation of the person to the organization determine the perception of a higher Quality Nursing Care.
Main conclusion:
A greater appreciation of working conditions (favourable social environment, adequate adjustment of the organization to the person and adaptation of the person to the organization) increases the perception of the quality of care provided by nurses.
Palavras-chave : Working Conditions; Quality of Health Care; Nurses.