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Gaceta Sanitaria
Print version ISSN 0213-9111
Abstract
CASASOLA BALSELLS, Luis Alejandro; GUERRA GONZALEZ, Juan Carlos; CASASOLA BALSELLS, María Araceli and PEREZ CHAMORRO, Vicente Antonio. Web accessibility of Internet appointment scheduling in primary care. Gac Sanit [online]. 2019, vol.33, n.1, pp.85-88. Epub Oct 28, 2019. ISSN 0213-9111. https://dx.doi.org/10.1016/j.gaceta.2017.10.008.
Objective
To assess the accessibility level of Internet appointment scheduling in primary care and the fulfilment of the requirements of Spanish legislation.
Method
Descriptive study of the accessibility of 18 web sites corresponding to the autonomic health services responsible for Internet appointment scheduling for primary health care services. The level of web accessibility was evaluated by means of five automated tools.
Results
Only six websites self-declared to be in compliance with level AA of WCAG 2.0. The level of web accessibility according to the legal requirements in Spain is low. The evaluation tools identified the main errors to be corrected.
Conclusions
Most of the autonomic health services responsible for Internet appointment scheduling in primary care need to improve their level of web accessibility and ensure that it complies with Spanish legislation.
Keywords : Accessibility; Primary health care; Appointments and schedules; Public health informatics; Internet.
