Resumo

MANSILLA IZQUIERDO, Fernando. The strategic mediation in the conflicts psicosociales in the work. Med. segur. trab. [online]. 2012, vol.58, n.228, pp.179-185. ISSN 1989-7790.  https://dx.doi.org/10.4321/S0465-546X2012000300002.

The mediation is a space of communication that has been defined as an intermediate zone that promotes new relations that the tension regulation allows and that it can solve of conflicts. The strategic mediation on labor health has to rest the functioning psicolaboral of the worn out one, because the strategic intervention in the interpersonal conflicts in the work has to lead the workers to the perception of which they themselves can manage his problems and generate the change.

Palavras-chave : mediation; interpersonal conflict in the work; strategic intervention.

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