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Index de Enfermería

versión impresa ISSN 1132-1296


PARNOV MACHADO, Bruna et al. Conflicts in health organizations: a necessary challenge to nurse's work. Index Enferm [online]. 2012, vol.21, n.1-2, pp.58-61. ISSN 1132-1296.

Objective: The objective is to instigate the search for knowledge on the nursing at conflict management inside the health services. Methods: This study is a theoretical reflexion about the conflicts in health organizations, specifically in the nursing daily labor. Results: In some way conflict is present in the organizations, independent of field. In the nurse's daily labor are many conflictual situations, whether they be intrapersonal, interpersonal or intergroup. Conclusions: It is therefore that conflicts represent a necessary challenge to nurse's work and should be understood and turned in factor of growth and development of health teams.

Palabras clave : Nursing; Organizations; Work, Health management.

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