Revista de Psicología del Trabajo y de las Organizaciones
versión impresa ISSN 1576-5962
SANCHEZ, Flor; SUAREZ, Tatiana y CABALLERO, Amparo. Lying in the Workplace: Effects on trust, Relationships, and Emotional Experience. Rev. psicol. trab. organ. [online]. 2011, vol.27, n.3, pp.191-203. ISSN 1576-5962.
In this paper, we analyze to what extent lying between co-workers has a negative impact in the workplace. Results show that lies have a negative impact on trusting co-workers and damage interpersonal relationships. Intensity of the negative effects of the lie is fundamentally determined by the objective that the lie is pursuing, and to a lesser extent by it representativeness. Therefore when a lie seeks self-benefit while hurting others, there is a significantly larger loss of trust in the lying co-worker and a deeper atrophy of the emotional and relational climate (a breakdown in interpersonal relationships, more conflicts, and more intense emotional reactions of anger). We consider that the emotional experience of anger is particularly significant to explain the effects of the lie on the loss of trust in the workplace.
Palabras clave : emotions; lying; trust; workplace.