SciELO - Scientific Electronic Library Online

 
vol.17 issue49Sociodemographic, individual and programming characteristics of women with cervical cáncerThe family caregiver: the naturalized sense of obligation in women to be caregivers author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

Journal

Article

Indicators

Related links

  • On index processCited by Google
  • Have no similar articlesSimilars in SciELO
  • On index processSimilars in Google

Share


Enfermería Global

On-line version ISSN 1695-6141

Abstract

GABRIEL, Carmen Silvia et al. Brazilian Nurses' Perspective on the Impact of Hospital Accreditation. Enferm. glob. [online]. 2018, vol.17, n.49, pp.381-419.  Epub Jan 01, 2018. ISSN 1695-6141.  http://dx.doi.org/10.6018/eglobal.17.1.283981.

This study aimed to identify the impact of hospital accreditation programs from the nurses' perspective. This quantitative, descriptive, exploratory study was performed in a private general hospital. This institution is accredited with Excellence (Level III, the highest) by the Brazilian National Accreditation Organization. Data collection was conducted using a Likert-type questionnaire consisting of seven scales related to: quality results; human resources utilization; strategic quality planning; quality management; use of data related to patient satisfaction; staff involvement; and benefits of accreditation. The results show that nurses perceived improvements as outcome of the accreditation process in the following areas: strategic quality planning; quality management; use of data related to patient satisfaction; and staff involvement with hospital quality. Inversely, the accreditation process have not result in developments in relation to the time given to nurses to plan for and test quality improvements, and also in relation to human resources utilization, especially concerning rewards and recognition strategies. We concluded that nurses have a key role in accomplishment of the accreditation process and therefore rewards and recognition strategies need to be better developed and implemented, and nurses need to be given adequate time for performing activities related to the accreditation process.

Keywords : Accreditation; Quality Assurance Health Care; Nursing.

        · abstract in Spanish | Portuguese     · text in English | Spanish | Portuguese     · English ( pdf ) | Spanish ( pdf ) | Portuguese ( pdf )