Abstract

PALENZUELA LUIS, Patricia; DELGADO RODRIGUEZ, Naira  and  RODRIGUEZ GOMEZ, José Ángel. ¿Existe una buena relación entre el personal de enfermería y la organización sanitaria en la que trabajan? Un enfoque psicosocial. Ene. [online]. 2019, vol.13, n.3, 13311.  Epub Feb 24, 2020. ISSN 1988-348X.

The objective of this research is compare the perception that health-care professionals have of the quality of their relationship with the organization and with their supervisors. For this, the scores of two professional groups (nurses and nursing assistants) were compared in five hospital services (UVI, Emergency, Internal Medicine, Operating Room and External Consultations) in four relevant dimensions: leader-member exchange, organizational commitment, perceived organizational support, and trust in the supervisor.

The type of study performed was observational, the cross-section, and was carried out with a total sample of 222 participants from a third level hospital. The results show important differences in function of the services analyzed. Specifically, the analysis of variance performed showed statistically significant differences in the dimensions of leader-member Exchange, trust in the supervisor and organizational commitment.

Overall, the results obtained, highlight the importance of developing health management strategies that promote actions to reduce occupational stressors and improve worker satisfaction, thus improving the quality of life of health-care professionals and their commitment to the organization.

Keywords : Perceived organizational support; Organizational commitment; Nursing; Health management.

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