versão impressa ISSN 2254-2884
BARRIOS ARAYA, Silvia; ARECHABALA MANTULIZ, Mª Cecilia e VALENZUELA PARADA, Victoria. Relationship between workload and burnout in nurses in dialysis units. Enferm Nefrol [online]. 2012, vol.15, n.1, pp.46-55. ISSN 2254-2884. http://dx.doi.org/10.4321/S2254-28842012000100007.
Haemodialysis requires highly skilled nursing staff because of its technological complexity, the peculiarities of the treatment and the need to make relevant decisions for the patient's safety in a short space of time: This means that these professionals are exposed to multiple stress factors that are directly related to the appearance of burnout syndrome. The purpose of this review was to find out the relationship between excessive workload and the factors that lead to the appearance of burnout syndrome in nursing staff in haemodialysis units. The methodology used was a database search through the electronic collection of the System of Libraries of the Pontifical Catholic University of Chile. Forty-three articles were reviewed to analyse the predictors described in healthcare workers, notable among which were: excessive workload, frequency and time dedicated to patient care, participation in decision making, occupational risks and risk of psychological impact and the constant incorporation of new technologies and knowledge. The evidence supports the view that high levels of job satisfaction, collaborative interprofessional relationships, teamwork, management's respect for clinical knowledge and experience, together with the possibility of participating in decision making are factors perceived by nurses as protectors against burnout syndrome.
Palavras-chave : Burnout syndrome; Excesive workload; Nursing; Haemodyalisis.