Abstract

PRIETO ANAYA, Brenda Paulina; MENDOZA HERNANDEZ, Armando; MARTINEZ BARRIOS, Karina  and  CAMACHO RUIZ, Esteban Jaime. Evaluation of Training Intervention to a Cleaning Service-Workers Working Group on the Recognition of Mobbing. Med. segur. trab. [online]. 2017, vol.63, n.249, pp.300-310. ISSN 1989-7790.

Aim: To develop, implement and evaluate the impact of a program for preventing and controlling mobbing violence in a cleaning workers group in the East side of the State of México. Design: Quasi-Experimental. Participants: 20 male employees, who willingly collaborated in the study. It was made in 6 weekly sessions that lasted one hour. The two used instruments were measured before and after the intervention: the Leyman Inventory of Psychological Terrorization (LIPT-60) and the General Health Questionnaire by Golberg (GHQ 28). Personal variables (age, gender, marital status, profession, seniority in the company and working area) were also studied. Statistically significant changes were observed in the results from pre and post testing in the following factors: work disrepair and covert intimidation. It stands out the interventions from occupational-health training by implementing educational sessions in work environments. The final purpose will be to evaluate the mobbing impact in workers as well as to create subsequently strategies for that containment.

Keywords : mobbing; cleaning workers; occupational health training.

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