Abstract

HERMOSILLA AVILA, Alicia; MENDOZA LLANOS, Rodolfo  and  CONTRERAS CONTRERAS, Sonia. Assessment instrument to humanized care provided by nurses to hospital patients. Index Enferm [online]. 2016, vol.25, n.4, pp.273-277. ISSN 1699-5988.

Objective: To design and determine the content validity and reliability of an instrument to assess the patient's perception regarding the humane care received by the nurse. Methodology: This quantitative and transversal study for the validation of an instrument was conducted through three phases: preparation of the instrument, content validity, and other evidence of validity and reliability. Results and discussion: The instrument was composed of 36 items, 7 factual dimensions, with adequate internal consistency. The results establish that the main focus of humanized care is the personal experience of the disease and how the nurse helps to understand and live this process, through the expression of feelings. The procedures and delivery of personalized care, deepen the nurse - patient relationship through the balance of skills and expertise. Conclusions: The instrument allows to identify the perception of users regarding the humanized nature of care provided by the nurse in hospitalized patients.

Keywords : Validation studies; Nursing care; Patients.