Objective:

Describe and analyze the organizational changes for the setting-up of a new outpatient Pharmaceutical Care Unit (OPCU) of a “clean” SARS-COV-2 hospital during the pandemic and measure their impact.

Methods:

Study carried out in an 86-bed hospital (non-COVID-19 use) dependent on a 652-bed hospital (with care for COVID-19 patients), from March 11 to June 21. Activity was compared with the same period of the previous year and patients were surveyed. The staff was temporarily reinforced with a hospital pharmacist.

Results:

A total of 886 dispensations were made to 448 patients, compared to 34 dispensations to 9 patients the previous year. 60 patients were surveyed, where 60% expressed that if they had to go to the usual hospital they would not have collected the medication. 93% said they felt safe on their visit to the new OPCU. Satisfaction evaluation was excellent.

The Kanban replenishment system reduced the request for medication to the main hospital.

Conclusions:

Setting-up of the OPCU allowed to continue with the non-COVID-19 activity, minimizing the risk of infection, thus improving adherence. The Kanban method was a good method of inventory control in quantity and time.

Health crisis due to SARS-COV-2 has been a great challenge and the hospital pharmacy has demonstrated a high capacity for adaptation. The immediate future in the health field is uncertain, so it is essential to remain open to the incorporation of new strategies that strengthen health care.

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