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Pharmacy Practice (Granada)

On-line version ISSN 1886-3655Print version ISSN 1885-642X

Abstract

GIBSON SMITH, Kathrine et al. Supporting shared decision-making and people’s understanding of medicines: An exploration of the acceptability and comprehensibility of patient information. Pharmacy Pract (Granada) [online]. 2017, vol.15, n.4, 1082. ISSN 1886-3655.  https://dx.doi.org/10.18549/pharmpract.2017.04.1082.

Background:

Patient information may assist in promoting shared decision-making, however it is imperative that the information presented is comprehensible and acceptable to the target audience.

Objective:

This study sought to explore the acceptability and comprehensibility of the ‘ Medicines in Scotland: What’s the right treatment for you?’ factsheet to the general public.

Methods:

Qualitative semi-structured telephone interviews were conducted with members of the public. An interview schedule was developed to explore the acceptability and comprehensibility of the factsheet. Participants were recruited by a researcher who distributed information packs to attendees (n=70) of four community pharmacies. Interviews, (12-24 minutes duration), were audio recorded, transcribed verbatim and analysed using a framework approach.

Results:

Nineteen participants returned a consent form (27.1%), twelve were interviewed. Six themes were identified: formatting of the factsheet and interpretation; prior health knowledge and the factsheet; information contained in the factsheet; impact of the factsheet on behaviour; uses for the factsheet; and revisions to the factsheet.

Conclusions:

The factsheet was generally perceived as helpful and comprehensive. It was highlighted that reading the leaflet may generate new knowledge and may have a positive impact on behaviour.

Keywords : Patient-Centered Care; Information Dissemination; Patient Preference; Drug Therapy; Health Promotion; Pharmacies; Pharmacists; Qualitative Research; United Kingdom.

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