Introduction:

The patient’s admission to dialysis causes important changes that impact their lifestyle and family. To address this admission, health professionals must implement teaching processes aimed at improving the quality of life of patients, as well as save.

Objective:

Due to the relevance of educational processes, the present study sought to understand the meanings that health professionals give to educational processes, which they implement in users with chronic kidney disease in a dialysis centre.

Material and Method:

Qualitative research, phenomenological and interpretive design. The information generated through in-depth interviews with medical and nursing professionals was analysed using the content analysis method.

Results:

The results obtained allow to understand meanings associated with periods of education, methods and mainly the elements that facilitated and hindered these processes.

Conclusion:

It is concluded that health professionals work based on a non-formalized method, where dialogue and experience or trajectory are essential to generate these teaching processes.