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Revista de la Asociación Española de Especialistas en Medicina del Trabajo
On-line version ISSN 3020-1160Print version ISSN 1132-6255
Abstract
SANCHEZ-SANCHEZ, Karen Patricia et al. Service leadership and work performance: an analysis from the perception of public sector employees in the context of COVID-19. Rev Asoc Esp Espec Med Trab [online]. 2023, vol.32, n.1, pp.45-53. Epub May 01, 2023. ISSN 3020-1160.
Objective:
This study sought to analyze whether service leadership predicts work performance on municipal employees in the province of San Martín - Peru, in the context of the COVID-19 pandemic.
Material and Methods:
The design is non-experimental, cross-sectional, and predictive. We analyzed data of 424 municipal employees from the districts: Morales, Tarapoto, and Banda Shilcayo, aged between 20 and 65 years, of both sexes. The instruments used were: Service Leadership Scale (ELSVA), created by Dennis, Winston, Page, and Wong (2003); and Individual Work Performance Scale, created by Koopmans et al. (2014), both scales validated by Gabini and Salessi (2016).
Results and conclusion:
The β coefficients indicate that leadership (predictor variable) significantly predicted work performance (β =, 512, p < .01); it is inferred that service leadership qualities of employees predict the effectiveness of workers in their respective job positions.
Keywords : Leadership; Work performance; public sector.
