Abstract

URIEN ANGULO, Begoña  and  OSCA, Amparo. Role stressors, task-oriented norm and job satisfaction: a longitudinal study. Rev. psicol. trab. organ. [online]. 2012, vol.28, n.3, pp.171-181. ISSN 2174-0534.  https://dx.doi.org/10.5093/tr2012a14.

In line with the Job Demands-Resources Model (JD-R) this study analyzes the role of task-oriented norm (job resource) and role stressors (job demands) to predict job satisfaction over time. In order to test this effect, a sample was gathered in a manufacturing setting at two different times. Hierarchical regression analysis tests the principal and the interaction effects of role stressors (role conflict and role overload) and task-oriented norm to predict job satisfaction. Results confirm the negative effect of role conflict at Time 1 on job satisfaction at Time 2 showing the relevance of setting priorities to neutralize the negative effect of this stressor. Moreover, these results show the interaction between task overload (Time 1) and task-oriented norm (Time 1) on job satisfaction (Time 2) after working together for more than one year as a permanent group. Discussion is focused on the structural work context and within group implications of these findings in real working settings.

Keywords : role stressors; task-oriented norm; job satisfaction; longitudinal study.

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