Abstract

REYES-ROBLES, M et al. Psychometric properties of the perceived quality and satisfaction scale of municipal sport. CPD [online]. 2022, vol.22, n.1, pp.215-229.  Epub Sep 19, 2022. ISSN 1989-5879.  https://dx.doi.org/10.6018/cpd.473731.

The aim of this study was to determine the validity and reliability of the perceived quality and satisfaction of sports service instrument (EPOD2) in the Mexican context, as well as the measurement invariance regarding sex and sports institutes. Participants 1510 users of sports services (Mage = 20.40, SD = 7.47). The value of the measure for sample adequacy of the Exploratory Factor Analysis (EFA) was optimal, the Bartlett test result was statistically significant, which means the EFA is pertinent. The Confirmatory Factor Analysis (CFA) corroborated the scale's factorial structure, the adjustment of the indexes was adequate. The factorial invariance indicated that the structure is stable for sex as for sports institute. It is concluded that the EPOD2 instrument is valid and reliable for the study of the perceived quality and satisfaction of sports services within the Mexican population, besides being an instrument easy to interpret and to apply.

Keywords : Perceived quality; satisfaction; municipal sports; sports services; factorial invariance.

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