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Index de Enfermería
versión On-line ISSN 1699-5988versión impresa ISSN 1132-1296
Resumen
CARDOSO, Leticia Silveira y CEZAR-VAZ, Marta Regina. Elements of communication process in work of the worker health network. Index Enferm [online]. 2018, vol.27, n.4, pp.196-200. Epub 20-Ene-2020. ISSN 1699-5988.
Objective:
apprehending the communicational process elements in the work of the National Network of Integral Attention to the Worker's Health.
Method:
field research conducted through interviews with 97professional of worker's health in Rio Grande do Sul-Brazil. Analyzed qualitatively on the NVivo 10.0 software, supported on the General model of Communication of Gerbner.
Results:
the sources of content are constituted by professionals at various levels of the worker's health care. The content was operationalized in the actions of health surveillance, assistance and health education. The contact with the contents of the worker's health reveals scarce higher education in the area of health, nursing. The meaning of the content was based in the ways of interpersonal contact mediated by information and audio or visual communication technologies.
Conclusion:
bi and unidirectional communications coexist confirming the intersectoral approach at work.
Palabras clave : Communication; Work; Health; Workers; Team; Technology.