Introduction:

Organizations have to care about the physical, mental, and social well-being of their workers. The evaluation of the quality of work-life indicates how the job responds to the needs of safety, satisfaction, well-being, and personal and professional development of the worker.

Method:

a cross-sectional study in 122 workers with occupations of driving vehicles, loading, unloading, delivering merchandise, and receiving money, selected at convenience in a beverage distribution company. We evaluate the quality of work-life using CVT-GOHISALO and we expose its relationship with sociodemographic and work variables using Pearson’s correlation coefficient and Student’s T-test and ANOVA.

Results:

We found a high level of satisfaction in institutional support for work and job security, a medium level in job integration and personal development, a low level of job satisfaction, and a level of satisfaction at risk in well-being achieved and management of free time. The quality of working life was related to the number of hours and days worked, also to seniority in the dimensions of job integration and job security; educational level, working hours, active breaks, and position were related to all dimensions except institutional support and free time management.

Conclusions:

The quality of working life was assessed by how the employer provides the elements and indications necessary to carry out the work, but with deficiencies in well-being and time management. The quality of life was lower in workers with secondary education, who work more days/hours and during the day, have more seniority, are drivers, and do not take active breaks.