Introduction:

The COVID-19 pandemic has forced university education into an online distance learning mode. The Pharmaceutical Care in the COVID-19 pandemic, involves the intervention of the Pharmaceutical Chemist for user support in the delivery of the drug and accompaniment of the therapeutic from the Pharmaceutical Office, so the role-playing is part of a series of participatory strategies to specific events and is positive to encourage cooperative working skills in students.

Method:

The design is experimental randomized controlled, with two teams as controls and one experimental team. Quantitative (scoring) and qualitative (satisfaction survey) data were pooled to determine the effect of role-play on students.

Results:

The score was higher in the experimental team compared to the controls. The qualitative study of the experimental team shows students as satisfied with the process carried out, the teacher's role, team performance, and the period set.

Conclusions:

The use of role-play proved to be an important tool for teaching pharmaceutical care in virtual platforms during the COVID-19 pandemic, favouring the feed-back of knowledge and facilitating the assessment of students' response and their reactions in the event environment according to social reality.

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