Resumen

VALLADARES BROCA, Priscilla  y  FERREIRA, Márcia De Assunção. Application of an action plan for the communication process in a nursing team. Index Enferm [online]. 2016, vol.25, n.4, pp.268-272. ISSN 1699-5988.

Objective: test an action plan for the communication process of a Brazilian nursing team. Method: Qualitative convergent care research. The data production technique was the semistructured interview and participant observation, involving six nursing professionals from a public hospital in Rio de Janeiro. Thematic content analysis techniques were applied to the data. Results: The plan permitted the dialogical relation among the nursing professionals, making their communication effective, contributing to cooperation and teamwork, qualifying patient care. Conclusion: The plan was put in practice as a process technology, influencing the nursing care, as it made the professionals reflect on and modify their reality, gaining further control on the incidence of problems and their influences on care.

Palabras clave : Nurse; Team; Communication; Health technology.