Resumo

PALOMO NAVARRO, Manuel  e  LOPEZ CAMPS, Vicent. Intensive Medicine. Bioethical aspects. Information and communication. Rev. Bioética y Derecho [online]. 2020, n.48, pp.23-39.  Epub 11-Maio-2020. ISSN 1886-5887.

Communication is a competence that we do not develop sufficiently in medical practice. Poor communication can damage the relationship with family and caregivers, and create confusion, anxiety and distrust in the healthcare team. We must be able to give the family information in a way that they can assimilate and encourages them to ask us confidently about anything they do not understand. There are guidelines to develop our communication skills: developing empathy, taking care of the environment, using a comprehensible and truthful language. The use of these guidelines can lead us to succeed in our communication objectives: confidence, emotional support, understanding the diagnosis and prognosis, help in decision making. The communication of bad news, including the communication of the Limitation of Advanced Life Support Treatment (LLST) highlights the importance of communicating properly. It is important to rely on written support, such as that available on the website of the Spanish Society of Intensive and Critical Care Medicine and Coronary Units (SEMICYUC) working group. Information is a duty of professionals and this is contemplated in the law, in the code of ethics, and the quality indicators of the SEMICYUC.

Palavras-chave : Information; communication; intensive medicine; bioethics.

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