Resumo

MOLINUEVO, Beatriz; CLERIES, Xavier; ARADILLA-HERRERO, Amor  e  NOLLA-DOMENJO, Maria. Training in communication skills according to residents' and tutors' perspective in medicine. FEM (Ed. impresa) [online]. 2014, vol.17, n.2, pp.115-122. ISSN 2014-9840.  https://dx.doi.org/10.4321/S2014-98322014000200009.

Introduction. During last decades there has been a substantial change from the consideration of communication skills in the curriculum of medicine. Currently, it is considered a core competency of health professionals; it can be trained and improved. Aim. To identify the level of training and the perceived needs of residents and tutors about the learning of communication skills as a first step in designing effective programs adapted to the current context. Subjects and methods. Participants were 131 residents and 79 tutors, from 12 hospitals in Catalonia, who completed a self administered questionnaire via online. Results. 74% of residents and 67% of the tutors had received training in communication skills. Residents and tutors agreed on the valuation of the area in which the training was appropriate (clinical interview) and in areas for improvement (managing emotions, managing difficult situations, and communication with family and caregivers) during the training system of health care professionals. Both showed a high willingness to participate in future training programs. Conclusions. There are deficiencies in communication skills training of residents and tutors of Medicine. One of the challenges is to ensure that residents, regardless of specialty, acquire an optimal level of communicative competence upon completion of the training period.

Palavras-chave : Communication skills; Medical education; Resident; Specialist medical training; Tutor.

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