Resumo

ESPOSITO, Thomas; MUNOZ-CASTRO, Francisco J.; HERRERA-USAGRE, Manuel  e  PERIANEZ-VEGA, Mayte. Reliability and validity of a continuous training satisfaction questionnaire in health: the Learning Satisfaction Questionnaire. FEM (Ed. impresa) [online]. 2015, vol.18, n.3, pp.197-203. ISSN 2014-9840.  https://dx.doi.org/10.4321/S2014-98322015000400008.

Introduction: Continuing training is conceived as the learning and permanent asset process to which all health professionals are entitled and obliged. Although most questionnaires that assess participants satisfaction look at the different dimensions of the learning process, such as methodology used, content appropriateness or teachers performance quality, not all have proven its reliability and validity. The aim of the study is to observe the psychometric characteristics of Teaching Satisfaction Questionnaire (CSD) framed in the evaluation tool 'eValúa', designed by the Continuing Professional Development Project of the Andalusian Agency for Healthcare Quality (Spain). Subjects and methods: Statistical analysis of the scores of CSD with a sample of 1628 cases using reliability analysis, principal component analysis, and correlation of the factors that are derived from the five dimensions that make up the questionnaire. Results: The CSD was highly reliable with an overall Cronbach's α of 0.979. The dimensions of the questionnaire showed high factor loadings (Utility: R = 85.9; α = 0.91. Methodology: R = 77.4; α = 0.95. Organization and resources: R = 73.25; α = 0.92. Teaching capacity: R = 90; α = 0.97. Global satisfaction: R = 96.6; α = 0.96). The 'utility' and 'methodology' dimensions were those that showed the highest levels of correlation with both the entire questionnaire and the two global satisfaction questions. Conclusions: The CSD is presented as a reliable and valid tool for measuring satisfaction with continuing education in health. Given the high item-total correlations some items showed, a review of the questionnaire design is proposed to avoid concurrency between questions. Future analysis of the differences in satisfaction with training according to different socio-professional characteristics was raised.

Palavras-chave : Continuous education; Psychometrics; Satisfaction; Reliability and validity.

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