Objectives:

to determine frequency and associated factors with physical and psychological violence in healthcare workers.

Materials and Methods:

cross-sectional descriptive study. Primary health care workers of Lima and Callao participated.

Results:

a total of 171 workers participated (Mean age = 40.04 years, SD = 11.3, range: 21 to 69); 78.9% (n = 135) were women and the rest were males. A 33.9% (n = 58) were technicians in nursing, 19.3% (n = 33) graduated in nursing and the rest of other occupational groups. Physical violence (VF) occurred in 11.1% (n = 19) of workers; the occupational groups with the highest frequency of VF were nursing technicians (42.1%), administrative technicians (21.1%), physicians (5.3%), nurses (5.3%) and obstetricians (5.3%). Psychological violence (VV) occurred in 35.7% (n = 61) of workers; the occupational groups with the highest VV frequency were nursing technicians (49.2%), nurses (13.1%), physicians (8.2%), obstetricians (8.2%) and administrative staff (9.8%). VF occurred in a greater proportion in females, in contracted workers and in those who work in 12-hour shifts (p <0.05); there were no differences in the VV (p> 0.05).

Conclusions:

physical and psychological violence among primary health care workers of Lima and Callao is frequent. Female sex, contracted workers and 12-hour workday were the factors associated with physical violence. It is recommended to take the necessary measures before, during and after the occurrence of violence; to socialize the care process among workers and users, in a timely and easy understanding form.

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