Objective:

Describe the perception of external workplace violence of the staff of the National Institute of Child Health during 2019.

Material and Methods:

Observational, analytical, cross-sectional study in which health workers from the INSN who had direct contact with the patients and / or their families during 2019. A stratified sampling was carried out, including occupational groups: administrative, service, professional and technical personnel. The survey “Workplace Violence In The Health Sector Country Case Studies Research Instruments Survey Questionnaire 2003” was applied, which was translated and adapted into Spanish in previous studies. Prior to quality control, a descriptive statistical analysis of the data was performed, and using the STATA v.11 software, a bivariate analysis was performed to find the factors associated with such perception.

Results:

82.1% of the personnel interviewed were women, 36.7% are over 50 years old, around 80% are doctors, nurses and nursing technicians. In the INSN, 91.9% of those evaluated perceive violence generated by the user towards the personnel working in the institution; likewise, 75.3% of those who perceived violence were women. Significant differences (p <0.001) were found in the perception of violence according to occupational group.

Conclusions:

There is an association between the type of occupation and the perception of external work violence in the personnel of the National Institute of Child Health-Peru.

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