Resumo

ALONSO JIMENEZ, Esperanza et al. Design of a questionnaire on the quality of occupational health nursing at the safety management services. Med. segur. trab. [online]. 2013, vol.59, n.230, pp.26-49. ISSN 1989-7790.  https://dx.doi.org/10.4321/S0465-546X2013000100003.

Introduction and Aim: The main aim of this study is to draw up a "Questionnaire on Satisfaction with Occupational Health Nursing" (Cuestionario de satisfacción con los cuidados de la enfermería del trabajo - CUSACET), which will enable us to gauge users' perceptions with regard to the occupational health nursing work carried out by the various safety management services. Materials and Method: The questionnaire is designed to encompass three dimensions: a. Sociodemographic: consisting of four items. b. Opinion of the safety management services: consisting of fifteen items. c. Opinion of care received from the nursing staff at the safety management service, measured by twenty-three items. We opted to do the validation according to the basic criteria of Moriyama and by applying Cronbach's Alpha index. To this end, 55 control questionnaires were given out at various safety management services in Cantabria. The questionnaires were collected and the data recorded onto the statistical analysis program SPSS v.15. Results: The criterion established for validity was exceeded, with results above 80% in assessment by experts in accordance with Moriyama's basic criteria. We encountered good internal consistency, as evidenced by a Cronbach Alpha coefficient of 0.837 in each section. Conclusions: This paper presents a new instrument, specifically designed to measure the quality of occupational health nursing care through the perceptions of the users who receive it which is reliable and easy to use.

Palavras-chave : Quality of Health Care; Questionnaire; Personal Satisfaction; Quality Improvement; Occupational Health Nursing; Safety Management.

        · resumo em Espanhol     · texto em Espanhol | Inglês     · Inglês ( pdf ) | Espanhol ( pdf )