Resumo

VILLALBI, J.R. et al. Portfolio of services in a public health organization. Gac Sanit [online]. 2003, vol.17, n.3, pp.231-237. ISSN 0213-9111.

Health services in Spain are currently being improved. Definition of the services portfolio has been one of the elements in this process, from which public health services have been largely left out. In the present article public health services are examined from the perspective of the Public Health Agency of Barcelona. We propose a scheme to classify services into productive public health services, health care services, services that are intermediate products, support services, and liaison or coordinating services. Indicators of productivity, result, impact, and cost are explored, and a catalogue of services for a public health organization with a well defined population and area is proposed.

Palavras-chave : Public health services; Portfolio; Catalogue; Indicators; Outcome; Result; Impact; Cost; Production.

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