Resumo

FONTANET, Gisel; CASELLAS, Francesc  e  MALAGELADA, Juan Ramón. The Crohn-Colitis Care Unit: analysis of the first 3 years of activity. Gac Sanit [online]. 2004, vol.18, suppl.2, pp.483-485. ISSN 0213-9111.

Objective: To assess the activity of the Crohn-Colitis Care Unit (CCCU) and of its web site: http://www.ua-cc.org Material and method: The CCCU is a unit for the education and health promotion of patients with inflammatory bowel disease and their immediate circle. It includes a coordination center with a multidisciplinary team that manages patients' requests. The main means of contact is through telephone and the Web. Results: After 3 years, there are 956 users registered in the CCCU, of which 87% are patients who generated more than 4,500 consultations on multiple topics. Telephone consultations account for 67% of all consultations and there are 500 users registered in the Web. Conclusions: The preliminary results suggest that the integral approach of the CCCU and its web site have had a significant impact on patients with inflammatory bowel disease.

Palavras-chave : Inflammatory bowel disease; Ulcerative colitis; Crohn's disease; Monographic healthcare unit; Integral healthcare; Health promotion; Internet.