Resumo

LUENGO-MARTINEZ, Carolina  e  SANHUEZA, Olivia. Working conditions and its relation to health care quality and nursing professional health. Med. segur. trab. [online]. 2016, vol.62, n.245, pp.368-380. ISSN 1989-7790.

Objective: to identify the working conditions and their relation to caring quality, physical and mental health of professional nurses. Method: a systematic literature review of original articles of qualitative research. Results: working conditions identified: work overload, lack of inputs or input's poor quality, unsatisfactory wages and a deficient number of nurses for the demand. Concerning the relation with the care quality it is remarkable: lack of time for interacting with patients, to teach them, to delegate work, to make an improvisation and an interruption of the caring process. In terms of physical and mental nurses' health, stress, job dissatisfaction and body aches were reported. Conclusions: the professional nursing service have adverse working conditions that can not only influence in the given care quality but in their own health.

Palavras-chave : working conditions; work environment; Quality of Health Care; nurses.

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