Resumo

CACHON RODRIGUEZ, Esperanza. The institution and the patient: Declaration of principles, reality and paradox. Index Enferm [online]. 2007, vol.16, n.56, pp.35-39. ISSN 1699-5988.

The Health General Law promulgation in 1986 was the beginning in our country of the concern of the patient rights. Two years before, the Humanization Plan justification in 1984 of the National Institute of Health no longer in force in our country, recognized the necessity of improve the humanization side in our hospitals. However, the principle declarations appeared to be in contrast with the health assistance reality in our public hospitals, they showed lots of paradox. The assistant processes that happen within a hospital, cover two characteristics strokes, one would be the biomedical model and the other would refer to the asymmetrical relationships. In this work I will reflect on the hospital reality and its paradox, on some of the factors having an influence on the professionals work and on the necessity of incorporate an antropological and social gaze in the daily nursing processes to guarantee more humanized, personalized and higher quality cares.