Resumo

HERNANDEZ CRUZ, Raúl et al. Missed nursing care in patient in public and private institution. Index Enferm [online]. 2017, vol.26, n.3, pp.142-146. ISSN 1699-5988.

Objective: To compare nursing care in patients missed in a public and private hospital, as well as related factors. Methods: descriptive, cross-sectional and comparative study in 2 hospitals (public and private) in San Luis Potosi, Mexico, during 2013-2014. The MISSCARE Survey was administered. The content validity by Cronbach's alpha 0.91. Results: Missed nursing care was higher in the public institution (Public M=29.89, SD=5.72; private M=9.80, SD=12.10). The biggest omission in care in both hospitals corresponds to basic care interventions (Public M=41.52, SD=12.09; private M=16.66, SD=18.83); the main factor that nurses reported was human resources (public M=82.46, SD=12.94; private M=61.21, SD=21.31). Conclusions: The missed nursing care dominated public institution, in both institutions it is mainly attributed to human resources.

Palavras-chave : Nursing Care; Patient Atention; Human Resources; Communication; Material Resources.