Resumo

GIL MATEU, Elsa. A self-ethnography of the medical errors. At looking from inside. Index Enferm [online]. 2020, vol.29, n.1-2, pp.60-64.  Epub 19-Out-2020. ISSN 1699-5988.

Medical errors are unfortunate, but are unavoidable in medical practice. The work deals with the cultural, social and political factors, which show the communication of the adverse effects. The work narrates the practice and speech from a dual perspective; from the experience as a nurse and from the patient's life lessons of having suffered a medical error. They discuss the concept of self-ethnography as methodological resources for the realization of an analysis from the viewpoint of the nurse, and the impact of the adverse effects from a quick active glance and with the author's participation. In the care community, the implementation of the communication culture, recognition and forgiveness of the error, deal with possible barriers, cultural as well as legal, and also the communication tools of the professionals.

Palavras-chave : Autoethnography; Medical Errors; Phenomenology; Communication Barriers; Patient Safety; Ethics Professional.