Resumo

LOPEZ-CABARCOS, M.ª Ángeles; PICON-PRADO, Eduardo  e  VAZQUEZ-RODRIGUEZ, Paula. A study of mobbing among the staff in the university of Galicia. Rev. psicol. trab. organ. [online]. 2008, vol.24, n.1, pp.41-60. ISSN 2174-0534.

The aim of this study is the characterization of the processes of mobbing among administration and services staff in the University of Galicia. A sample of 321 subjects was surveyed. Results show that a significant percentage of workers perceive themselves as victims of mobbing regardless the gender. The most frequent types of behaviors have to do with both the personal and the professional spheres. The victim’s causal attributions refer to aspects related to the organization and deterioration of the work climate. As main consequences of mobbing, victims point out aspects related to the psychological and emotional health -being the passive strategy (no reaction) the most used to protect themselves from these attacks.

Palavras-chave : mobbing; Bullying at work; Psychological harassment; University.

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