Resumo

BOZ, Marina; MARTINEZ, Inés  e  MUNDUATE, Lourdes. Breaking Negative Consequences of Relationship Conflicts at Work: The Moderating Role of Work Family Enrichment and Supervisor Support. Rev. psicol. trab. organ. [online]. 2009, vol.25, n.2, pp.113-121. ISSN 2174-0534.

The negative consequences of relationship conflict in organizations are well-known. Nevertheless, research concerning possible moderators that could attenuate its detrimental effects is still scarce. The present study aimed to fill this gap by addressing work-family enrichment and supervisor support as moderators of relationship conflict. The study involved 288 employees from small and medium companies from Andalusia (Spain). Consistent with previous evidence, results demonstrate a strong and negative association between relationship conflict and job satisfaction. However, work-family enrichment and supervisor support revealed to play a key role in buffering this effect, so that for employees that perceive a supportive supervisor and an enriching work environment, the negative consequences of relationship conflict on job satisfaction are not so damaging.

Palavras-chave : relationship conflict; work-family enrichment; supervisor support; job satisfaction.

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