Resumo

DA MOTTA DUARTE, M.S.  e  SILVINO, Z.R.. Sistematizando a literatura sobre acreditação hospitalar: de 2005 a 2010. Enferm. glob. [online]. 2012, vol.11, n.25, pp.299-312. ISSN 1695-6141.  https://dx.doi.org/10.4321/S1695-61412012000100019.

Objective: to verify how the issuetheme of accreditation and / or assessmentevaluation of health care services is treated being discussed in the literature. Method: integrative review of the literature in electronic databases: LILACS, IBECS, BEDENF, and MEDLINE. Descriptors used were used: accreditation, health care quality, access and evaluation, with a temporal cut between the years 2005 to 2010. Results: were examined 18 (eighteen) full articles online and a master dissertation were examined. To analyze our data, we used the interpretive reading and thematic analysis. Categories emerged: Outcome and evaluation process criteria; Benefits for care and Cultural change. Conclusion: accreditation of health care services is a tool being used globally and has continually developed itstheir processes to to account for reach its their goals with excellence. Although not preventing the occurrence of professional errors, it has been an opportunity forof health care institutions to improve the quality of assistance, attention and care to patients. Concerning to the Nursing Department, the study identified itstheir participation in the process, stressing the need for adjustments for more effective evaluation of care provision and awareness of the whole team.

Palavras-chave : accreditation; health care quality; access, and evaluation; nursing.

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