Resumo

QUEIROZ BEZERRA, A.L.; QUEIROZ, E. dos S.; WEBER, J.  e  TANFERRI DE BRITO PARANAGUA, T.. Reacciones adversas: indicadores de resultados según la percepción de las enfermeras de un hospital centinela. Enferm. glob. [online]. 2012, vol.11, n.27, pp.186-197. ISSN 1695-6141.  https://dx.doi.org/10.4321/S1695-61412012000300011.

This study aims to determine the understanding of nurses working at a sentry hospital of adverse events, to identify the most frequent events and the actions taken by the institution for the safety of care, from the view point of nurses. This is a descriptive, exploratory study conducted during 2009 in a teaching hospital in the Midwest with 50 nurses who answered to a questionnaire. The data were analyzed statistically, featuring the absolute and relative frequencies. Adverse events most frequently cited were hospital infection, medication error, trauma during the procedure, pressure ulcers, falls and burns. Most of them understand the concept of adverse events, though some have pointed out the difficulties. All of them recognized the risks and noted the adoption of measures for monitoring and evaluating the service to improve health care practice.

Palavras-chave : nursing; safety management; adverse events; iatrogenic disease.

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