Resumo

CASTELLON, Dois  e  MARIA, Angelina. Harassment in the workplace: A permanent threat for nursing. Enferm. glob. [online]. 2012, vol.11, n.28, pp.120-136. ISSN 1695-6141.

Harassment in the workplace is defined as a situation where a person is repeatedly the object of negative acts in the workplace from which he/she cannot defend, with potential consequences being so serious to him/her that they have been catalogued as one of the most severe forms of social stress that it is possible to face. International evidence suggests that a quarter of violence in the workplace is directed towards health workers, especially against nurses. In Chile, there is little evidence to account for the harassment of nurses. For that reason the aim of this research is to describe using qualitative methodology the factors involved in the occurrence this phenomenon and support for the nurses who have been victims of it. The results show that the factors that directly influence the development of the cycle of violence are the characteristics of the organization and the form of development in the professional role. On the other hand, the ways in which the nurses describe the facts, the consequences and the reactions of the witnesses would prolong the harassment.

Palavras-chave : harassment in the workplace; nursing; involved factors.

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