Resumo

MARTIN GUERRERO, Verónica et al. Perceived safety level by the patient on chronic hemodialysis. Enferm Nefrol [online]. 2016, vol.19, n.3, pp.255-263. ISSN 2255-3517.

Introduction: There are multiple publications addressing hospital risks, however, manuscripts studying adverse events in dialysis units from the perception of patients are scarce. Objective: To assess the perceived safety level by the patient during hemodialysis session. Material and Methods: A descriptive study in which 44 patients participated. Not finding in the literature any validated scale, a scale from 3 others validated, which measured the quality, satisfaction and stress factors, was elaborated, obtaining an instrument of 40 items. Results: A descriptive analysis was performed and stratified by age and years on hemodialysis. 100% of respondents feel safe during hemodialysis session. Regarding to the quality of care and the perception of them, all items get a superior three out of five score. With respect to education, 63% of patients would like more education while 70% claimed to know to act before complications. In the list of stressors, they get higher scores on vascular access complications, time connected to the machine, transportation and room temperature. Conclusion: The perceived quality of nursing care gets a good satisfaction. With respect to the obtained stressors, we believe that nursing interventions could carry out to reduce them, conducting intradialytic educational and recreational activities with the aim of increasing safety and quality of care.

Palavras-chave : hospital hemodialysis units; safety; quality of health care; education and kidney dialysis.

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