Abstract

QUINTAS LORENZO, Paola et al. Referrals to a gastroenterology outpatient clinic from primary care: evaluation of two programs. Gac Sanit [online]. 2011, vol.25, n.6, pp.468-473. ISSN 0213-9111.

Objectives: To analyze the effect of implementing a high-resolution clinic (HRC) and an increasing resolution capacity program in primary care (IRCPPC) for referrals to a gastroenterology outpatient clinic from primary care and the resources used. Methods: A retrospective and observational study based on a review of referral sheets and databases was performed. We analyzed the number and reason for referrals, delay times and resource consumption in two periods: before (first 4 months of 2007) and after (first 4 months of 2009) the launch of the IRCPPC and HRC. Results: In the first and second periods, 881 and 1076 patients, respectively, referred from primary health care were evaluated in the gastroenterology clinic, with a decrease in the delay time in the second period (80.8±64.34 days vs 36.1±29.12 days, p<0.001). The most frequent reasons for referral were dyspepsia (27.7%), high-risk of colorectal cancer (17.1%), disturbance of bowel rhythm (18.2%), abdominal pain (16%), and gastroesophageal reflux (11.2%), with no differences between the two periods. Although delay times until the first visit (10.8±9.03 days vs 42.8±28.67 days, p<0.001) and until discharge (39.6±80.65 days vs 128.6±135.34 days, p<0.001) were lower in referrals to the HRC, the number of visits (3.6±2.20 vs 3.2±1.95, p=0.015) and the cost of referrals (592.7±421.50 € vs 486.0±309.66 €, p<0.001) was higher. Conclusions: In the study period the number of referrals increased, while the delay time decreased. Although the HRC reduces delay times, it is associated with an increase in health resource use.

Keywords : High resolution clinic; Open endoscopy unit; Implementation of clinical practice guidelines.

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