Objective:

To analyze and compare the perception of care from the perspective of patients and nurses.

Study population:

42 patients and 34 nurses from a hemodialysis service participated in the study.

Methodology:

Observational, descriptive transversal study, in which participants were given a questionnaire of sociodemographic variables and the CIBISA scale.

Main results:

The average value of the CIBISA scale in patients was significantly higher than that of the group of professionals. No association was observed between sociodemographic variables and the perception of care, both in the group of patients and in the group of nurses.

Conclusion:

Nurses and patients have a different view of care, the latter being the ones that give more value to invisible care. This should make you reflect on the position that nurses take with caregivers: technification or care.