Abstract

ORGAMBIDEZ-RAMOS, Alejandro; PEREZ-MORENO, Pedro J.  and  BORREGO-ALES, Yolanda. Role stress and job satisfaction: examining the mediating role of work engagement. Rev. psicol. trab. organ. [online]. 2015, vol.31, n.2, pp.69-77. ISSN 2174-0534.  https://dx.doi.org/10.1016/j.rpto.2015.04.001.

The aim of this study is to examine the relationship between role stress, work engagement, and job satisfaction according to the Job Demands-Resources Model. The proposed model hypothesizes that work engagement mediates the relationship between role ambiguity, role conflict, and role overload on one hand, and job satisfaction on the other. To test the model, data was collected from 586 workers from southern Spain (M_age = 37.11, 50% women). Model fit and mediation test were examined using structural equation modeling (path analysis). Results showed that role conflict, role ambiguity, and work engagement were significant predictors of job satisfaction. However, work engagement did not mediate the relationship between role stress and job satisfaction. Role stress as a hindrance job demand would explain the most direct impact on job satisfaction than through work engagement. Implications for practice and future research are considered.

Keywords : Work engagement; Role conflict; Role ambiguity; Role overload; Job satisfaction.

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