Resumo

HAKKAK, Mohammad; NAZARPOORI, Amirhooshang; NAJMEDDIN MOUSAVI, Seyyed  e  GHODSI, Masoud. Investigating the effects of emotional intelligence on social-mental factors of human resource productivity. Rev. psicol. trab. organ. [online]. 2015, vol.31, n.3, pp.129-134. ISSN 2174-0534.  https://dx.doi.org/10.1016/j.rpto.2015.06.005.

This paper seeks to investigate the effects of emotional intelligence on social-mental factors of the human resource. Research population includes employees of 2 areas of Mellat Bank in Tehran province; 248 out of them were selected for data analysis. Bank employees are one of those kinds of people who have much working time during relatively short duration and hence human resource productivity in bank employees and especially Mellat Bank, as one of the most important banks in the country, is so vital. A questionnaire was used for data collection. Dimensions of emotional intelligence come from Bar-On model and social-mental factors of human resource productivity come from Tavari, Sokhkian, and Mirnejad (2008). Variance-based SEM is used for analysing data. Results at 99 percent confidence interval show that emotional intelligence has a positive effect on social-mental factors of the human resource.

Palavras-chave : Emotional intelligence; Social-mental factors; Human resource productivity.

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