Resumen

SOARES, Mirelle Inácio; RESCK, Zélia Marilda Rodrigues; CAMELO, Silvia Helena Henriques  y  TERRA, Fábio de Souza. Gestión de recursos humanos y su interfaz en la sistematización de la asistencia de enfermería. Enferm. glob. [online]. 2016, vol.15, n.42, pp.341-352. ISSN 1695-6141.

This study aimed to analyze according to the perspective of nurses, limiting factors or difficulties to the implementation of systematization of nursing care related to human resources management in the hospital institutions where they work. This is a qualitative study, based on the reference of Hermeneutics-Dialectics. The sample consisted of 32 nurses from three Hospitals in a city in southern Minas Gerais. The Focus Group was used, with the following guiding question: "Does the management of human resources in nursing brings on difficulties in implementing the systematization of nursing care?" After the interviews, the speeches were fully transcribed. The content analysis enabled to extract the category Management of human resources and the difficulties for the systematization of nursing care in nursing daily work. The results showed hindering points, such as: reduced number of employees, absenteeism, turnover and lack of commitment to the profession, where establishing a corresponding dimensioning of the nursing framework is essential to ensure the excellence of customer assistance. However, for the successful operationalization of the systematization of nursing care is necessary to consider the number of nursing staff, the complexity of assistance required by patients, and also overcome resistance by some nurses who do not yet understand the systematization of nursing care as a legal profession support.

Palabras clave : Nurses; Nursing Process; Hospitals; Staff Development; Patient Care.

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