Resumo

GARCIA-LLANA, Helena et al. Benefit of an emotional management workshop for nephrology nursing staff. Enferm Nefrol [online]. 2012, vol.15, n.3, pp.176-181. ISSN 2255-3517.  https://dx.doi.org/10.4321/S2254-28842012000300004.

Nursing professionals in the nephrology service received emotional management training in the form of a 12-hour workshop focused on the relational technology of counselling, which can be widely applied in healthcare environments. The aim was to assess changes in attitudes in relation to bioethical principles and in knowledge of communication and emotional management before and after the implementation of the workshop. The sample was made up of 63 professionals from the nephrology nursing area (43 nurses and 20 auxiliaries) for the knowledge variable and of 23 professionals for the attitudes variable (18 nurses and 5 auxiliaries). The results show changes in engagement with bioethical principles (p<0.05) and knowledge (p<0.001) in the sample.

Palavras-chave : Training; Emotional management; Difficult communication; Nursing.

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