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Pharmacy Practice (Granada)

versão On-line ISSN 1886-3655versão impressa ISSN 1885-642X

Pharmacy Pract (Granada) vol.17 no.2 Redondela Abr./Jun. 2019  Epub 18-Nov-2019

https://dx.doi.org/10.18549/pharmpract.2019.2.1438 

Original Research

Attitudes of Lebanese pharmacists towards online and live continuing education sessions

Hala Sacre (orcid: 0000-0001-6547-6251)1    , Samah Tawil (orcid: 0000-0002-2980-9933)2  , Souheil Hallit (orcid: 0000-0001-6918-5689)3    , Aline Hajj (orcid: 0000-0003-0826-6033)4    , Georges Sili5  , Pascale Salameh (orcid: 0000-0002-4780-0772)6   

1PharmD. Drug Information Center, Order of Pharmacists of Lebanon. Beirut (Lebanon).

INSPECT-LB: Institut National de Santé Publique, Epidémiologie Clinique et Toxicologie. Beirut (Lebanon). halasacre@hotmail.com

2PharmD, MPH. Drug Information Center, Order of Pharmacists of Lebanon. Beirut (Lebanon). samah.tawil@opl.org.lb

3PharmD, MSc, MPH, PhD. INSPECT-LB: Institut National de Santé Publique, Epidémiologie Clinique et Toxicologie.

Faculty of Medicine and Medical Sciences, Holy Spirit University of Kaslik (USEK). Jounieh (Lebanon). souheilhallit@hotmail.com

4PharmD, PhD. Faculty of Pharmacy, Saint-Joseph University.

Laboratoire de Pharmacologie, Pharmacie Clinique et Contrôle de Qualité des Médicaments, Saint-Joseph University. Beirut (Lebanon). aline.hajj@hotmail.com

5PharmD. Drug Information Center, Order of Pharmacists of Lebanon. Beirut (Lebanon). gmsili@hotmail.com

6PharmD, MPH, PhD. INSPECT-LB: Institut National de Santé Publique, Epidémiologie Clinique et Toxicologie.

Faculty of Pharmacy and Faculty of Medicine, Lebanese University. Beirut (Lebanon). pascalesalameh1@hotmail.com

Abstract

Background:

Continuing education (CE) is an internationally recommended approach as a lifelong learning model for pharmacists, enabling them to maintain the necessary knowledge, skills and ethical attitudes so as to remain current and competent in their practice.

Objectives:

The objective of this study is to 1) describe factors associated with taking different types of CE courses among pharmacists in Lebanon, and 2) assess the correlation between types of CE activity and the attitude of Lebanese pharmacists (motivation and value) and their computer literacy.

Methods:

This is a cross-sectional observational study conducted between February and May 2017, using a random sample of Lebanese pharmacists from all districts of Lebanon. All pharmacists were eligible to participate; the sample consisted of those who agreed to complete the questionnaire. The questionnaire includes questions about computer literacy, motivation and value about CE, in addition to sociodemographic characteristics of pharmacists.

Results:

Out of the 750 questionnaires distributed, 628 (83.73%) were filled out and returned to be analyzed. The mean age of the participants was 39.04 (SD 10.57) years, 66.9% of them were females, and 41.1% of them had a bachelor degree in pharmacy and worked in Mount Lebanon. Among the 628 respondents, 567 (90.3%) have earned at least one CE credit. Of those, 5.4% took mainly online courses, 15.4% took mainly live courses and the remaining took both types of CE. Higher motivation (aOR=1.05; CI 0.994-1.109) and higher value (aOR=1.076; CI 0.968-1.197) were associated with higher odds of taking live CE courses. Higher motivation (aOR=1.07; 95%CI 0.994-1.152) was associated with higher odds of taking online CE courses. Higher motivation (aOR=1.059; 95%CI 1.006-1.114) and higher general confidence with computer use (aOR=1.058; 95%CI 1.012-1.106) were significantly associated with higher odds of taking both types of CE courses.

Conclusions:

A high percentage of Lebanese pharmacists enrolled in the CE system, mainly driven by motivation and value of CE, in addition to a higher general confidence in computer use. Further efforts should be exerted by the Lebanese Order of Pharmacists to motivate pharmacists and help them improve their computer literacy, which is expected to improve not only enrollment in CE activities, but also the completion of their CE requirements.

Keywords: Education; Pharmacy; Continuing; Attitude to Computers; Computer Literacy; Pharmacists; Motivation; Attitude of Health Personnel; Surveys and Questionnaires; Multivariate Analysis; Lebanon

INTRODUCTION

Continuing education (CE) is an internationally recommended approach to lifelong learning for pharmacists and other health care professionals, enabling them to acquire the necessary knowledge, skills and ethical attitudes, while remaining current and competent in their practice.1,2. Regulatory bodies in many countries have the responsibility to ensure the enrollment of health care professionals to CE programs. In a changing and increasingly complex profession, and with rapid medical and technological advances, the need for lifelong learning for pharmacists is irrefutable as it has been shown to increase the knowledge of pharmacists about several topics of importance to their practice; this is expected to have positive effects on patients’ outcomes and is motivating pharmacists to enroll in CE programs.3,4 In fact, motivation is an important factor in adult learning because it is where their ideas and emotions join to fulfill personal, cultural, and spiritual commitments.5

Nevertheless, despite the importance of CE, some pharmacists are still reluctant to adhere to CE programs: several factors (lack of time, long distances, costs, etc.) constitute barriers to enroll in CE programs, and many studies evaluated these barriers and suggested solutions to overcome it.6,7,8 Moreover, some learners feel that they are self-learners and prefer individual work over a collaborative activity: in the US, the Institute of Medicine described self-directed learning by “an approach to learning whereby the structure, planning, implementation, and evaluation of learning are initiated by the learner”.9 Thus, one solution to overcome barriers to live CE attendance and please self-learners was the introduction of new technologies, such as online learning: in fact, e-learning rapidly became a part of undergraduate courses and an adjunct to traditional learning activities for healthcare professionals in many countries, especially Europe, USA, Australia, and Canada.10 Evidence from Great Britain indicates that the majority of pharmacists were able to demonstrate they can self-direct their learning at the required level.11,12 Consequently, computer skills play a major role in the preference of the type of CE activity. In Australia, pharmacists prefer self-learning online activities due to barriers of accessibility to reach conferences, in terms of time, location and cost, but the lack of confidence in using technology might still be affecting the choice of pharmacists regarding the type of CE programs.13

In Lebanon, the total number of registered pharmacists is 7391 with 61.1% females, and the highest percentage of pharmacists work in a community setting (47.2%). In January 2014, the Lebanese Order of Pharmacists (OPL, the official pharmacists’ association in Lebanon) started implementing the law number 190 that was enacted in November 18, 2011, on mandatory CE to Lebanese pharmacists.14 This law stipulates that all pharmacists living in Lebanon and registered with the OPL are required to complete 15 CE credits per year of which at least 5 should be live, in order not to lose their registration with to the OPL. In Lebanon, registration with the OPL is mandatory to practice pharmacy after earning a pharmacy degree and passing the national examination termed “colloquium”.15,16

To help pharmacists complete their live requirements, the OPL organized scientific annual congresses, professional days and conferences in Beirut and remote regions. No tests are performed nor required to earn credits related to these live activities, but the attendance is strictly monitored. The OPL also acquired a Learning Management System (LMS) for online courses of interest to many sectors of the profession, where participants must pass a test (passing grade 80%) after taking the course. This LMS, available through the OPL e-Library platform, records all the activities and allows generating reports with detailed activity per pharmacist. It also allows the administrator to add external activities (not organized by the OPL) so all the credits can be retrieved in one file. It is accessible from any connected device (phone, tablet or computer) thus, pharmacists can take their required credits anywhere anytime.17 All CE activities (online and live) are offered to the pharmacists free of charge, as stipulated by the law.

There are few published studies in Lebanon showing the extent to which Lebanese pharmacists from different professional sectors are currently involved in CE programs, their value and motivation towards CE, and the type of CE activities they prefer. For this sake, the objective of the present study is to 1) describe factors associated with taking different types of CE courses among pharmacists in Lebanon, and 2) assess the correlation between types of CE activities and the attitude of Lebanese pharmacists (motivation and value) and their computer literacy.

METHODS

Study Design

This is a cross-sectional observational study conducted between February and May 2017, using a random sample of Lebanese pharmacists from all districts of Lebanon. All pharmacists were eligible to participate; the sample consisted of those who agreed to complete the questionnaire.

Data collection

Data collection was done by a team of pharmacists who were not related to the study. Prior to the questionnaire administration, they explained the study objectives that are stated at the beginning of the questionnaire with no further information to avoid influencing respondents. After obtaining an oral approval, the participant was handed the self-administered questionnaire. The investigator remained at the disposition of the participant for any clarification needed. Each questionnaire required 15 minutes to complete.

Sample size and questionnaire distribution

According to the Epi info sample size calculations, providing a population size of 7391 pharmacists (OPL, 2017), a confidence level of 95%, a margin of error of 4%, and since 67% of the pharmacists have enrolled in the CE system (OPL official reports, 2017), a minimal sample of 495 pharmacists was targeted. Based on a comprehensive list of all registered pharmacists provided by the OPL, the questionnaire was distributed to a random sample of 750 pharmacists out of a total of 7391 pharmacists living in Lebanon to take refusals into account; 628 (83.73%) pharmacists filled out and returned the questionnaire.

Questionnaire

The questionnaire was developed and reviewed by ten experienced academics and pharmacy practitioners. It was then piloted on a sample of 10 pharmacists prior to its finalization and distribution. The pilot study revealed no need for modification; its results were thus included in the study. The final version of the questionnaire is presented in online Appendix.

The questionnaire comprised four distinct sections. Section 1 clarified socio-demographic characteristics, including years of experience in pharmacy practice, the number of working hours per day, and the highest degree achieved. Section 2 was designed to obtain information about technology and computer literacy; questions included were about the pharmacist’s available connected device, the type of smart phone owned, time spent over the internet per day, and some questions about difficulty accessing the OPL e-library and LMS platform to take online courses. In addition, the general confidence with computer use scale18, composed of twelve items, was used to assess computer literacy among community pharmacists. The answers were scored according to a Likert scale (1 for strongly disagree and 5 for strongly agree). The total score was computed by adding the answers to all questions; higher scores would indicate higher computer literacy. Section 3 was designed to assess the pharmacists’ communication with OPL, by asking questions about having the OPL mobile application, reading messages the OPL sends through the application or by text message, if the pharmacist is aware about the number of CE credits earned to date and to be completed by the end of December 2019. Section 4 assessed questions about CE. Four questions were used to assess how much the pharmacist values CE and eight questions to assess his/her motivation to enroll in a CE program respectively.17,19 For motivation and value of CE, questions were summarized into indices: one for motivation, and one for value. Moreover, questions about reasons for rarely/not adhering to CE were included as well.

Major variables

The major dependent variables were enrolling in the CE system, defined as the earning of at least one CE credit, taking mainly online courses versus no (includes taking live courses, mixed courses, and not taking any CE), taking mainly live courses versus no (includes taking online courses, mixed courses, and not taking any CE). The major independent variables were: motivation for CE, value of CE and computer literacy, as defined in the abovementioned section.

Statistical analysis

Statistical analyses were performed using SPSS version 23 (IBM SPSS Software, Chicago, IL, USA). Descriptive statistics were calculated using mean and standard deviation for continuous measures, counts and percentages for categorical variables.

To confirm the questionnaire construct validity in the Lebanese population, a factor analysis was launched using the principal component analysis technique, with a promax rotation for the motivation, value and general confidence with computer use scales since the extracted factors were found to be significantly correlated. The Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were ensured to be adequate. The retained number of factors corresponded to Eigenvalues higher than one. Moreover, Cronbach’s alpha was recorded for reliability analysis for the different scales. This maneuver was conducted respectively for motivation, value and confidence with computer use scales.

The data was not normally distributed; however, having a big sample size would not affect the use of parametric tests.20 In the bivariate analysis, the Student t-test was used to compare the means of 2 groups, whereas the ANOVA test was used to compare between 3 or more means. The Pearson correlation coefficient was used to correlate between quantitative variables.

A multinomial regression was conducted using a stepwise method, and taking the type of CE done (none, live only, online only and both types) as the dependent variable. The significance level for variables entering in the multinomial regression model was set at 0.2 to decrease confounding. Adjusted odds ratios (aOR) and 95% confidence intervals (95%CIs) were calculated. A p-value of 0.05 was considered statistically significant.

Ethical aspect

The Lebanese University ethics committee waived the need for approval as the study was observational and respected participants’ confidentiality.

RESULTS

Sociodemographic characteristics

Out of the 750 questionnaires distributed, 628 (83.73%) were filled out and returned to be analyzed. Among the 628 respondents, 567 (90.3%) have earned at least one CE credit. Of those, 5.4% declared taking mainly online courses, 15.4% mainly live courses and the remaining both types of CE.

The sociodemographic characteristics of the participants are summarized in Table 1. The mean age of the participants was 39.04 (SD 10.57) years, 66.9% of them were females, and 41.1% of them had a bachelor degree in pharmacy and worked in Mount Lebanon. In addition, the highest percentage of interviewed pharmacists (62.4%) were community pharmacy employers, with a mean years of practicing pharmacy for the whole sample of 13.32 years, a mean of 6.01 working days per week and a mean of 10.56 working hours per day. The results also showed that 373 (59.4%) owned a computer, 355 (56.5%) owned a smart phone. The description of other characteristics of participants can be found in Table 2.

Table 1. Sociodemographic characteristics of the sample population. 

N (%)
Gender
Male 208 (33.1%)
Female 420 (66.9%)
Education level
Bachelor of Science in Pharmacy 258 (41.1%)
Pharmacy Doctor 249 (39.6%)
Masters 98 (15.6%)
Philosophy Doctor 23 (3.7%)
University you graduated from
Lebanese University 115 (18.3%)
Saint Joseph University 147 (23.4%)
Beirut Arab University 89 (14.2%)
Lebanese American University 55 (8.8%)
Lebanese International University 61 (9.7%)
American University of Beirut 3 (0.5%)
Outside Lebanon 157 (25%)
Work location
Not working yet 18 (2.9%)
Beirut 92 (14.6%)
Mount Lebanon 258 (41.1%)
North Lebanon 20 (3.2%)
South Lebanon 120 (19.1%)
Bekaa 119 (18.9%)
Sector of work
Not working yet 18 (2.9%)
Community employer 391 (62.4%)
Community employee 122 (19.5%)
Hospital/clinical 28 (4.5%)
Scientific office/medical representative 37 (5.9%)
Academia 11 (1.8%)
Public sector 14 (2.2%)
Industry 6 (1%)
Mean ± SD
Age (in years) 39.04 ± 10.57
Number of years practicing pharmacy 13.32 ± 9.42
Number of working days per week 6.01 ± 1.11
Number of working hours per day 10.56 ± 6.03

Table 2. Descriptive analysis of other characteristics of the pharmacists. 

Owning a computer
No 255 (40.6%)
Yes 373 (59.4%)
Owning a smart phone
No 273 (43.5%)
Yes 355 (56.5%)
Owning a tablet
No 565 (90%)
Yes 63 (10%)
Connected to the internet for at least 4 hours per day
No 54 (8.6%)
Yes 549 (87.4%)
Only when needed 25 (4%)
Ease of accessing OPL e-library account
Never tried 70 (11.1%)
Easy 242 (38.5%)
Intermediate 211 (33.6%)
Difficult 105 (16.7%)
Ease of accessing OPL LMS platform
Never tried 94 (15%)
Easy 205 (32.6%)
Intermediate 216 (34.4%)
Difficult 113 (18%)
Having OPL mobile application
No 96 (15.3%)
Yes 532 (84.7%)
Read OPL messages through the application or by text message
No 27 (4.3%)
Yes 515 (82%)
Sometimes 86 (13.7%)
Know the number of CE credits earned to date
No 294 (46.8%)
Yes 216 (34.4%)
More or less 118 (18.8%)
Know the number of CE credits to be completed by December 2019
No 311 (49.5%)
Yes 198 (31.5%)
More or less 119 (18.9%)
Completed any type of CE
No 61 (9.7%)
Yes 567 (90.3%)
Completing online CE sessions only
No 594 (94.6%)
Yes 34 (5.4%)
Completing live CE sessions only
No 531 (84.6%)
Yes 97 (15.4%)

Scales validity and reliability

The description of the answers to each question of the motivation, value and general confidence of computer use can be found in Online appendix Table 1. The Cronbach alpha of the value index was 0.686 and that of the motivation scale was 0.800. As for the computer literacy scale, it was 0.716. The factor analyses conducted on the general confidence scale with computer use, the value and motivation scales are presented in Online appendix Table 2.

Out of all the items of general confidence with computer use scale, none of the items was removed. All items could be extracted from the list, since no items over-correlated to each other (r>0.9), had a low loading on factors (<0.3) or because of a low communality (<0.3). The factor analysis for the general confidence with computer use scale was run over the whole sample (Total n=628). The scale items converged over a solution of two factors that had an Eigenvalue over 1, explaining a total of 57.11% of the variance. A Kaiser-Meyer-Olkin measure of sampling adequacy of 0.878 was found, with a significant Bartlett’s test of sphericity (p<0.001).

Out of all the items of the value scale, none of the items was removed. All items could be extracted from the list, since no items over-correlated to each other (r>0.9), had a low loading on factors (<0.3) or because of a low communality (<0.3). The factor analysis for the general confidence with computer use scale was run over the whole sample (Total n = 628). The scale items converged over a solution of one factor that had an Eigenvalue over 1, explaining a total of 67.62% of the variance. A Kaiser-Meyer-Olkin measure of sampling adequacy of 0.773 was found, with a significant Bartlett’s test of sphericity (p<0.001).

Out of all the items of the motivation scale, none of the items was removed. All items could be extracted from the list, since no items over-correlated to each other (r>0.9), had a low loading on factors (<0.3) or because of a low communality (<0.3). The factor analysis for the general confidence with computer use scale was run over the whole sample (Total n=628). The scale items converged over a solution of two factors that had an Eigenvalue over 1, explaining a total of 60.86% of the variance. A Kaiser-Meyer-Olkin measure of sampling adequacy of 0.868 was found, with a significant Bartlett’s test of sphericity (p<0.001).

Bivariate analysis

The bivariate analysis of factors associated with enrolling in the CE program showed that significantly higher means value and motivation indices were found in pharmacists who enrolled in the CE program compared to those who did not. Significantly higher percentages of pharmacists with PharmD (41.3%) or PhD (3.9%) degrees, in South Lebanon (44.1% vs. 17.7%), who found the access to OPL e-library (40.2%) and OPL LMS platform (34.9%), and who had the OPL mobile application (87.3% vs. 60.7%), were found among enrolled compared to those who were not enrolled. Finally, there were more pharmacists aware of the number of credits to be completed by December 2019 and of the number of credits they earned so far among pharmacists enrolled in the CE program compared with those who did not (34.4% vs. 4.9% and 37.4% vs. 6.6%), respectively (Table 3).

Table 3. Bivariate analysis of factors associated with taking vs. not taking online CE mainly, taking vs. not taking live CE mainly and those enrolling or not in CE in general. 

Did not take online CE N=594 (94.6%) Took online CE N=34 (5.4%) p-value Did not take live CE N=531 (84.6%) Took live CE N=97 (15.4%) p-value Did not enroll in CE N=61 (9.7%) Enrolled in CE N=567 (90.3%) p-value
Value 14.25 ± 3.40 13.70 ± 3.39 0.364 14.22 ± 3.38 14.20 ± 3.49 0.962 12.90 ± 4.54 14.36 ± 3.22 0.001
Motivation 31.28 ± 6.18 31.50 ± 4.19 0.840 31.15 ± 6.25 32.05 ± 5.05 0.183 29.04 ± 9.36 31.53 ± 5.58 0.046
Computer literacy 34.86 ± 5.64 38.38 ± 5.65 <0.001 35.02 ± 5.78 35.19 ± 5.19 0.790 34.62 ± 5.59 35.10 ± 5.70 0.534
Age (in years) 39.27 ± 10.68 35.02 ± 7.36 0.003 39.74 ± 10.72 35.21 ± 8.78 <0.001 35.23 ± 9.33 35.02 ± 7.36 0.914
Number of years of practicing pharmacy 13.53 ± 9.50 9.54 ± 6.88 0.003 13.93 ± 9.62 9.93 ± 7.41 <0.001 10.09 ± 8.81 9.54 ± 6.88 0.758
Number of working days per week 5.98 ± 1.12 6.50 ± 0.66 0.008 6.03 ± 1.05 5.87 ± 1.37 0.272 6.16 ± 1.11 6.50 ± 0.66 0.114
Number of working hours per day 10.46 ± 5.82 12.33 ± 8.85 0.079 10.70 ± 6.20 9.84 ± 4.98 0.197 10.98 ± 5.99 12.33 ± 8.85 0.404
Educational level Bachelor Science Pharmacy 31 (50.8%) 227 (40%) 0.036 206 (38.8%) 52 (53.6%) 0.016 31 (50.8%) 227 (40%) 0.036
Pharmacy Doctor 15 (24.6%) 234 (41.3%) 224 (42.2%) 25 (25.8%) 15 (24.6%) 234 (41.3%)
Masters’ degree 14 (23%) 84 (14.8%) 81 (15.3%) 17 (17.5%) 14 (23%) 84 (14.8%)
Philosophy Doctor 1 (1.6%) 22 (3.9%) 20 (3.8%) 3 (3.1%) 1 (1.6%) 22 (3.9%)
University you graduated from Lebanese University 112 (18.9%) 3 (8.8%) 0.007 105 (19.8%) 10 (10.3%) 0.003 8 (13.1%) 107 (18.9%) 0.07
Saint Joseph University 146 (24.6%) 1 (2.9%) 134 (25.3%) 13 (13.4%) 8 (13.1%) 139 (24.6%)
Beirut Arab University 85 (14.3%) 4 (11.8%) 74 (14%) 15 (15.5%) 10 (16.4%) 79 (14%)
Lebanese American University 50 (8.4%) 5 (14.7%) 44 (8.3%) 11 (11.3%) 11 (18%) 44 (7.8%)
Lebanese International University 56 (9.4%) 5 (14.7%) 44 (8.3%) 17 (17.5%) 7 (11.5%) 54 (9.5%)
American University of Beirut 3 (0.5%) 0 (0%) 3 (0.6%) 0 (0%) 0 (0%) 3 (0.5%)
Outside Lebanon 141 (23.8%) 16 (47.1%) 126 (23.8%) 31 (32%) 17 (27.9%) 140 (24.7%)
Work location Not working yet 19 (3.2%) 0 (0%) 0.003 14 (2.6%) 5 (5.2%) 0.066 19 (3.2%) 0 (0%) 0.003
Beirut 89 (15%) 3 (8.8%) 71 (13.4%) 21 (21.6%) 89 (15%) 3 (8.8%)
Mount Lebanon 250 (42.1%) 8 (23.5%) 229 (43.1%) 29 (29.9%) 250 (42.1%) 8 (23.5%)
North Lebanon 20 (3.4%) 0 (0%) 18 (3.4%) 2 (2.1%) 20 (3.4%) 0 (0%)
South Lebanon 105 (17.7%) 15 (44.1%) 102 (19.2%) 18 (18.6%) 105 (17.7%) 15 (44.1%)
Bekaa 111 (18.7%) 8 (23.5%) 97 (18.3%) 22 (22.7%) 111 (18.7%) 8 (23.5%)
Sector of work Not working yet 18 (3%) 0 (0%) 0.506 13 (2.5%) 5 (5.2%) 0.188 2 (3.3%) 16 (2.8%) 0.188
Community pharmacy employer 365 (61.6%) 26 (76.5%) 342 (64.5%) 49 (50.5%) 38 (62.3%) 353 (62.4%)
Community pharmacy employee 115 (19.4%) 7 (20.6%) 101 (19.1%) 21 (21.6%) 18 (29.5%) 104 (18.4%)
Hospital/clinical 27 (4.6%) 1 (2.9%) 24 (4.5%) 4 (4.1%) 0 (0%) 28 (4.9%)
Scientific office/medical representative 37 (6.2%) 0 (0%) 27 (5.1%) 10 (10.3%) 3 (4.9%) 34 (6%)
Academia 11 (1.9%) 0 (0%) 6 (1.1%) 5 (5.2%) 0 (0%) 11 (1.9%)
Public sector (MOPH) 14 (2.4%) 0 (0%) 13 (2.5%) 1 (1%) 0 (0%) 14 (2.5%)
Industry 6 (1%) 0 (0%) 4 (0.8%) 2 (2.1%) 0 (0%) 6 (1.1%)
Connected to the internet for at least 4 hours per day No 48 (8.1%) 6 (17.6%) 0.151 72 (13.6%) 7 (7.2%) 0.083 3 (4.9%) 51 (9%) 0.130
Yes 522 (87.9%) 27 (79.4%) 459 (86.4%) 90 (92.8%) 53 (86.9%) 496 (87.5%)
As needed 24 (4%) 1 (2.9%) 0 (0%) 0 (0%) 5 (8.2%) 20 (3.5%)
Ease to access OPL e-library account Never tried 24 (39.3%) 46 (8.1%) <0.001 47 (8.9%) 23 (23.7%) <0.001 24 (39.3%) 46 (8.1%) <0.001
Easy 14 (23%) 228 (40.2%) 230 (43.3%) 12 (12.4%) 14 (23%) 228 (40.2%)
Intermediate 7 (11.5%) 204 (36%) 181 (34.1%) 30 (30.9%) 7 (11.5%) 204 (36%)
Difficult 16 (26.2%) 89 (15.7%) 73 (13.7%) 32 (33%) 16 (26.2%) 89 (15.7%)
Ease to access OPL LMS platform Never tried 88 (14.8%) 6 (17.6%) 0.150 63 (11.9%) 31 (32%) <0.001 33 (54.1%) 61 (10.8%) <0.001
Easy 200 (33.7%) 5 (14.7%) 196 (36.9%) 9 (9.3%) 7 (11.5%) 198 (34.9%)
Intermediate 201 (33.8%) 15 (44.1%) 194 (36.5%) 22 (22.7%) 7 (11.5%) 209 (36.9%)
Difficult 105 (17.7%) 8 (23.5%) 78 (14.7%) 35 (36.1%) 14 (23%) 99 (17.5%)
Gender Male 187 (31.5%) 21 (61.8%) <0.001 178 (33.5%) 30 (30.9%) 0.618 26 (42.6%) 182 (32.1%) 0.097
Female 407 (68.5%) 13 (38.2%) 353 (66.5%) 67 (69.1%) 35 (57.4%) 385 (67.9%)
OPL mobile application No 91 (15.3%) 5 (14.7%) 0.923 77 (14.5%) 19 (19.6%) 0.200 24 (39.3%) 72 (12.7%) <0.001
Yes 503 (84.7%) 29 (85.3%) 454 (85.5%) 78 (80.4%) 37 (60.7%) 495 (87.3%)
Read OPL messages No 24 (4%) 3 (8.8%) 0.171 22 (4.1%) 5 (5.2%) 0.871 5 (8.2%) 22 (3.9%) 0.084
Yes 491 (82.7%) 24 (70.6%) 437 (82.3%) 78 (80.4%) 44 (72.1%) 471 (83.1%)
Sometimes 79 (13.3%) 7 (20.6%) 72 (13.6%) 14 (14.4%) 12 (19.7%) 74 (13.1%)
Know number of credits to be completed by December 2019 No 288 (48.5%) 23 (67.6%) 0.094 239 (45%) 72 (74.2%) <0.001 53 (86.9%) 258 (45.5%) <0.001
Yes 191 (32.2%) 7 (20.6%) 184 (34.7%) 14 (14.4%) 3 (4.9%) 195 (34.4%)
More or less 115 (19.4%) 4 (11.8%) 108 (20.3%) 11 (11.3%) 5 (8.2%) 114 (20.1%)
Aware of the number of CE credits earned so far No 268 (45.1%) 26 (76.5%) 0.002 221 (41.6%) 73 (75.3%) <0.001 53 (86.9%) 241 (42.5%) <0.001
Yes 210 (35.4%) 6 (17.6%) 201 (37.9%) 15 (15.5%) 4 (6.6%) 212 (37.4%)
More or less 116 (19.5%) 2 (5.9%) 109 (20.5%) 9 (9.3%) 4 (6.6%) 11 (20.1%)

The bivariate analysis of factors associated with taking online CE credits showed that significantly higher means general confidence with computer use (38.38 vs. 34.86), number of working days per week (6.50 vs. 5.98) and number of working hours per day (12.33 vs. 10.46) were found in pharmacists taking online CEs compared to those who were not. In addition, significantly lower mean age (35.02 vs. 39.27) and mean number of years practicing pharmacy (9.54 vs. 13.53) were found in pharmacists taking online CEs compared to those who were not. Moreover, a significantly higher percentage of pharmacists with a Pharm.D. degree, graduating from outside Lebanon, working in South Lebanon, finding the access to the OPL e-library easy, and less aware of the number of CE credits earned so far, took online CEs among those who took online CEs. Finally, a significantly higher percentage of male pharmacists were found among pharmacist took online CEs compared to those who did not (61.8% vs. 31.5%) (Table 3).

The bivariate analysis of factors associated with taking live CE credits or not, showed that significantly higher mean age (39.74 vs. 35.21) and number of years of practicing pharmacy (13.93 vs. 9.93) were found in pharmacists who did not take live CEs compared to those who did. Among those who took live CEs compared to those who did not, we found a higher percentage of pharmacists with a BS Pharmacy (53.6% vs. 38.8%), who graduated from LIU (17.5% vs. 8.3%), who never tried the OPL e-library account (32% vs. 11.9%), who do not own a computer (23.7% vs. 12.3%), who did not know the number of credits to be completed by December 2019 (74.2% vs. 45%) and who were aware of the number of credits they earned so far (75.3% vs. 41.6%) (Table 3).

Multivariable analysis

The results of the multinomial logistic regression analyses are shown in Table 4. A first logistic regression, comparing participants taking live CEs only versus no CEs as the dependent variable, showed that higher motivation to CE (aOR=1.05) and higher value of CE (aOR=1.076) were associated with higher odds of doing live CEs (Table 4, Model 1). When comparing participants doing online CEs only to those who did not do any CEs, the results showed that higher motivation to CE (ORa=1.07) was associated with higher odds of doing online CEs (Table 4, Model 2). When comparing participants who do both live and online CEs versus those not doing any CEs, the results showed that higher motivation to CE (ORa=1.059) and higher general confidence with computer use (computer literacy) (ORa=1.058) were significantly associated with higher odds of doing both types of CEs (Table 4, Model 3).

Table 4. Multivariable analysis: multinomial logistic regression 

Model 1: Comparing participants taking live CEs versus no CEs as the dependent variable. p-value aOR 95%CI
Motivation score 0.080 1.05 0.994 1.109
Value score 0.176 1.076 0.968 1.197
Model 2: Comparing participants taking online CEs versus no CEs as the dependent variable. p-value aOR 95%CI
Motivation score 0.072 1.070 0.994 1.152
Model 3: Comparing participants who enrolled vs. those who did not in CE program. p-value ORa 95%CI
Value score 0.105 1.087 0.983 1.203
Motivation score 0.030 1.059 1.006 1.114
General confidence with computer use (Fogarty score) 0.013 1.058 1.012 1.106

DISCUSSION

In this study, we found that significantly higher value and motivation indices were associated with enrolling in the CE system. Higher motivation to do CE and higher value of CE were associated with higher odds of doing live CE. Higher motivation to do CE was associated with higher odds of doing online CE. Also, a higher motivation to do CE was significantly associated with higher odds of doing both types of CEs.

Limitations and strengths

This study has several limitations. To start with, there is an over-representation of pharmacists who have enrolled in the CE system (90.3% in the sample vs. 67% in OPL official reports): this could be explained by the fact that the majority of respondents are pharmacists interested in CE programs. However, we do not think that this would affect our results in a major way. Second, our results might be prone to self-report bias. The pharmacists subjectively self-assessed themselves in terms of computer skills; therefore, the findings might be overestimated as a result of potential social desirability bias. Furthermore, there were items that required the pharmacists to recall some historical data, thereby predisposing the findings to recall bias. Another major limitation was the participation of many interviewers in data collection, which may lead to interviewer bias. For this sake, prior training of the interviewers and the use of a single translated version of the questionnaire were applied to limit this type of bias. Not to forget the workload at some pharmacies that prevented them from filling out accurately the questionnaire, which ended up in lack of information. This study is also limited by the fact it is evaluating the early stages of applying the CE system, with the possibility that results could change with time. Therefore, to assess long-term outcomes of the program, further research needs to be undertaken to learn about sustained impact on skills and use of the Internet as a source of information for practice. Finally, a residual confounding might be possible due to the fact that some variables were not studied in this analysis.

Despite these limitations, this study is among the few studies conducted in the region to assess the effect of computer literacy, motivation for CE and value of CE among pharmacists, on enrollment in a CE program. Moreover, the survey was distributed on the six governorates of Lebanon which may increase the generalizability of the results.

Interpretation of findings

These results are similar to those reported through other studies where motivation increased participation to CE; several researchers explain these results using the self-determination theory presented by Deci & Ryan, where tendency to grow is a natural process of human beings; it finds its roots in intrinsic and extrinsic motivation, while amotivation is a state of passive behavior, where humans are unable to accomplish required outcomes.21,22 Moreover, studies state that learning and motivation should be well integrated to ensure that professionals maintain a positive attitude towards CE and meet their needs for current practice.23

A significantly higher percentage of pharmacists with a PharmD (41.3%) or PhD (3.9%) degree enrolled in the CE program compared with those who did not. This can also be explained by the self-determination theory, since people who voluntarily achieve higher degrees of education (although not officially required) are the ones who mainly have an intrinsic autonomous motivation for all types of education, driven by the interest and joy in the task itself.22

Moreover, a significantly higher percentage of pharmacists who found the access to OPL e-library (40.2%) and OPL LMS platform (34.9%) easy, enrolled in the CE program compared with those who did not. In parallel, the bivariate analysis showed that a significantly higher mean of computer literacy (38.38 vs. 34.86) was found among pharmacists doing online CE credits; this result was confirmed in multivariable analysis for all types of CE, where a higher general confidence with computer use (aOR=1.058) was significantly associated with higher odds of doing both types of CEs. This finding is expected, given that using the OPL e-library requires some basic computer skills, and people with very low computer literacy would not undergo such endeavor. Furthermore, people in remote areas have difficulties to connect to the Internet since they have access only to low-speed Internet when available. Our results are similar to those of Chiu et al. in a study conducted in Taiwan in 2016 showing that internet self-efficacy was essential to in increasing self-regulated learning in online continuing education, especially among older pharmacists.24

Future research

Since we did not assess the factors associated with value and motivation of pharmacists to enroll in the CE program, further research is suggested focusing on the following factors to meet pharmacists’ expectations: quality of instruction, quality of curriculum, relevance and pragmatism, interactive classrooms and effective management practices, progressive assessment and timely feedback, self-directedness, conducive learning environment, and effective academic advising practices. All these factors proved to be crucial according to previous studies among adult learners.5,25 Furthermore, assessing autonomous and controlled motivation types would be essential to further increase motivation types among Lebanese Pharmacists.26

CONCLUSIONS

A high percentage of Lebanese pharmacists earned at least one CE credit, mainly driven by motivation and value of CE, in addition to a higher general confidence in computer use. Further efforts should be exerted by the OPL to motivate pharmacists and help them improve their computer literacy, which is expected to improve not only enrollment in CE activities, but also the completion of their CE requirements.

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FUNDING: None.

Received: December 28, 2018; Accepted: April 26, 2019; pub: June 04, 2019

CONFLICT OF INTEREST

The authors have no conflicts of interest to disclose.

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