<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1132-1296</journal-id>
<journal-title><![CDATA[Index de Enfermería]]></journal-title>
<abbrev-journal-title><![CDATA[Index Enferm]]></abbrev-journal-title>
<issn>1132-1296</issn>
<publisher>
<publisher-name><![CDATA[Fundación Index]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1132-12962021000200003</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Comunicación y transferencia del cuidado en el servicio de urgencias]]></article-title>
<article-title xml:lang="en"><![CDATA[Communication and transfer of care in the emergency department]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Penagos Suarez]]></surname>
<given-names><![CDATA[Sandra Patricia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Henao-Castaño]]></surname>
<given-names><![CDATA[Angela María]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional de Colombia Facultad de Enfermería ]]></institution>
<addr-line><![CDATA[Bogotá ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>09</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>09</month>
<year>2021</year>
</pub-date>
<volume>30</volume>
<numero>3</numero>
<fpage>164</fpage>
<lpage>168</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S1132-12962021000200003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S1132-12962021000200003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S1132-12962021000200003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Objetivo: Describir las barreras de la comunicación interpersonal durante la transferencia de cuidado en el servicio de urgencias.  Metodología: Cualitativo, estudio de caso, se llevó acabo en el servicio de urgencias, se realizó observación de las transferencias de cuidado en los diferentes turnos durante diez días y entrevistas semiestructuradas. El análisis se llevó a cabo reduciendo los códigos y generando las categorías de análisis fundamentado en el modelo de efectividad del rol de enfermería de Irvine y Sidani.  Resultados: El análisis de datos permitió obtener las siguientes categorías: la comunicación con el paciente, la familia y entre el equipo de trabajo; significado del rol del profesional de enfermería en la comunicación interpersonal; y estrategias comunicativas para una transferencia de cuidado segura.  Conclusiones: Las barreras para el buen desarrollo de la transferencia del cuidado son las brechas en la comunicación, falta de trabajo en equipo, lo cual incrementa la ocurrencia de eventos adversos y centinela.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Objective: To describe the barriers of interpersonal communication during the transfer of care in the emergency department.  Methodology: Qualitative, case study, was worked out in the emergency department, observation of care transfers was taken out in the different shifts for ten days and semi-structured interviews. The analysis was developed out by reducing the codes and generating the analysis categories based on the Irvine and Sidani nursing role effectiveness model.  Results: The data analysis allowed to obtain the following categories: Communication with the patient, the family and between the work team. Meaning of the role of the nursing professional in interpersonal communication and communication strategies for a safe transfer of care.  Conclusions: The barriers to the good development of care transfer are communication gaps, lack of teamwork, which increases the occurrence of adverse events and sentinel.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Comunicación]]></kwd>
<kwd lng="es"><![CDATA[Servicios Médicos de Urgencia]]></kwd>
<kwd lng="es"><![CDATA[Pase de guardia]]></kwd>
<kwd lng="es"><![CDATA[Estudio de Caso]]></kwd>
<kwd lng="en"><![CDATA[Communication]]></kwd>
<kwd lng="en"><![CDATA[Emergency Medical Services]]></kwd>
<kwd lng="en"><![CDATA[Guard Pass]]></kwd>
<kwd lng="en"><![CDATA[Case Study]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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